FAQs

  • For our photobooth, we require and non-refundable retainer of $150 when booking your event with the remainder due one week prior to your event. For videography, we require a 30% non-refundable retainer at time of booking, a 30% non-refundable retainer two months prior, and a 40% retainer due two weeks prior to your event.

  • Absolutely! An attendee will be there an hour before your scheduled start time to set up the photo booth and will be there to assist guests throughout your scheduled timeframe.

  • We require a signed contract and your first non-refundable retainer to confirm your booking.

  • For locations in New Hanover, Pender, Onslow, Pender, Duplin, Lenoir, Jones, Craven, or Carteret County, there are no travel fees. We do charge a travel fee of $1.00 per mile for locations beyond these counties.

  • Yes, we are insured and can provide a COI to your venue upon request.

  • With themed backdrop selections, we’ll ask you to describe the theme you are going for (i.e. an era, color, or style) and our creative team will select backdrops and props that most closely align with your theme.

  • For the themed add-on, our team will select options for you, sort of like a designer’s choice of selection based on the theme information you have provided us. For our fully customized experience, we work with you so that the selections made for your backdrop, signs, and props are all personally selected by you. Most of our fully customized options are items that are yours to keep after your event.

  • Absolutely! All of our packages include a selection of props.

  • Hours of coverage (our packages include two hours of coverage with the option to add additional time) refers to that amount of time the photo booth is open and available for use by your guests. As a standard, our photo booth attendee will be there to setup beginning one hour before the start of your coverage time.